I've been studying this year's statements and I appear to have incurred interest charges every month even though the account is set up to pay in full each month. My conclusion is that because I had a refund one month, the payment taken was less that the "Payment Due" because of the credit. It is now impossible to speak to anybody at Tesco's Credit Card operation [they used to be so helpful] so any thoughts/suggestions would be very welcome.
Unlikely that the reduced payment due to a refund would cause interest to be charged. Have you made any cash-like transactions ? Tesco are one of the most strict over what is considered a cash transaction.
@molerat
No such transactions. I've drafted a letter to Tesco Card Operations ready for sending tomorrow and asked that the interest payments to be refunded. I also suggested (tongue in cheek mode) that they should also refund the cost of postage for having to send a letter to them as they no longer appear to have the customer services phone line. It will be very interesting to see what their reply says
For future reference, you can reach the Credit Card team by phone on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm), so there is no need to send us a written letter.
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Tesco Bank Community Terms of Service v 1.0
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26-11-23 16:31Unlikely that the reduced payment due to a refund would cause interest to be charged. Have you made any cash-like transactions ? Tesco are one of the most strict over what is considered a cash transaction.
Fresh Eyes
ChristopherP
