Hi @Tideway, when you’re in-store, you can scan your Clubcard or app to get a Scan as you Shop handheld scanner. Alternatively, you can manually enter the Clubcard number from the reverse of your credit card.
Sign up for our Beta here If you need to ask a question about a Tesco Bank product, you can make a post inHelp & Supporthere
Thank you Kelly, it's a shame you still have to use your clubcard to release a handset especially when the tesco credit card is acknowledged as a clubcard at the till. The credit card has a magnetic strip as does the club card reader, could this be adapted to read the magnetic strip to release a scanner, it would save having to carry a near redundant club card around just to perform this one action?
I'll certainly pass on your improvement suggestions to our team. We always take customer feedback on board, and I completely understand this would make things a little easier! @Tideway
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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We ask that you do not post any personal information to Your Community, such as your full name, contact details or account numbers. We also ask that you do not post personal information about others, or ask others to disclose their own personal information on Your Community. In some specific and rare circumstances we may offer you the option to provide us with personal information via the private messaging function of Your Community. You will not be under any obligation to do this, but it may assist us in helping you.
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Access and correction
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You agree to cooperate with us in the defence of any claim. We reserve the right, at our own expense, to employ separate legal representation and assume the exclusive defence and control of any matter subject to indemnification by you.
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Limitation of liability
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Choice of law and location for resolving disputes
You agree that the laws of Scotland govern these Terms of Service and any claim or dispute that you may have against us will be resolved in Scottish courts only.
Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
Fresh Eyes
01-01-23 16:41Thank you Kelly, it's a shame you still have to use your clubcard to release a handset especially when the tesco credit card is acknowledged as a clubcard at the till. The credit card has a magnetic strip as does the club card reader, could this be adapted to read the magnetic strip to release a scanner, it would save having to carry a near redundant club card around just to perform this one action?
KellyT
