I have a new club card credit card which is linked to my clubcard. However I cannot see any points from my credit card purchases on my clubcard statement?
My weekly shop points are showing straight away, but nothing from my credit card is showing?
is there a delay in the points showing? I am confused...
Hi Chritopher,
Yes I rang and spoke to some one and my credit card clubcard was added to my account. Which is weird as when I applied I added my clubcard number to the application so I thought it would all marry up? Clearly not as I seem to have another number. But this is shown on my clubcard account along with my other clubcard
Thanks
The credit card will always have it's own individual Clubcard number shown on the reverse so please don't worry about that. I'm not sure why the accounts didn't link up if you provided the existing Clubcard number on the application, but if you've spoken to one of my colleagues to link the accounts up then that should resolve things. Please let me know if you have any further questions @Bowen161
Sign up for our Beta here If you need to ask a question about a Tesco Bank product, you can make a post inHelp & Supporthere
@KellyT
Hello
I have been using My credit card and I am still not seeing any of the clubcard points on my clubcard account!
The card was apparently linked to my normal account and I can see the end two numbers match the back of my creditcard but nothing is being updated!
I wanted a clubcard creditcard to get additional points on spending and currently I am getting nothing
@Bowen161 When you spend on your credit card in a Tesco store, you get 5 points for every £4 spent in Tesco. When you use your card outside of a Tesco store, you gain 1 point for every £8 spent. The points would then be applied on the quarterly Clubcard statements we send out, and this is separate from your credit card statement.
If you've received your quarterly Clubcard statement and haven't been awarded the correct number of points then please contact our Clubcard team on 0330 123 1688 (Mon - Fri: 8am - 8pm, Sat: 9am - 6pm, Sun: Closed) so we can assist further.
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
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ChristopherP
