I am trying to open a new savings account and am stuck on a loop regarding the length of time I’ve lived at my address, which has been incorrectly entered at 9 months when it’s 28 years and 9 months. I can only amend my address and cannot find where to amend the time lived at this address. Can anyone help please?
@SusanEva I'm having the exact same trouble. Have tried other devices, but there is no option to get to it at all. I'm trying to open an ISA, you would think it would be preferable if customers could do that online rather than bother their customer service team. It migh account for when you try to phone them you get a message saying they are really busy and to try later if you can. Anyone have any other suggestions?
@sallyn in the end I put my new address as the same as my old address and put the correct length of time…it let me continue on. Not terribly clever though! You’d think Tesco’s IT bods would sort that one pretty quickly…
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Fresh Eyes
28-03-24 16:12@SusanEva I'm having the exact same trouble. Have tried other devices, but there is no option to get to it at all. I'm trying to open an ISA, you would think it would be preferable if customers could do that online rather than bother their customer service team. It migh account for when you try to phone them you get a message saying they are really busy and to try later if you can. Anyone have any other suggestions?
ChristopherP
CarolineD