Can anyone tell me what number I would call for the medical emergency number when not in the UK please?
documents show 0345 303 8373, but as experience has told me, that is not necessarily available when dialling from overseas.
Anyone know what the standard number is so we can programme it into our phones?
@Astrasmum Hey there, thanks for getting in touch. If you need help in a medical emergency, you can call our emergency helpline which is open 24 hours a day, 7 days a week. The number is +44 345 303 8373. I hope this helps.
Thank you for replying, but perhaps you didn't read the post? 0345 numbers are not always available when one is overseas.. other insurance companies publish alternative standard exchange numbers for overseas use & I have experienced this problem before.
what we need is to be able to contact the team in case of emergency using a UK exchange number. E.g. 01622 (Maidstone) 0161 (Manchester). 0345 numbers not universally recognised overseas
@Astrasmum Hey there, thanks for getting in touch. If you need help in a medical emergency, you can call our emergency helpline which is open 24 hours a day, 7 days a week. The number is +44 345 303 8373. I hope this helps.
Really doesn't.. that is the very problem 0345 numbers not universally recognised overseas. I have experience of this. Other insurance companies provide alternative UK telephone exchange numbers for use when dialling from overseas, not relying on the unreliability of 0345.
@Astrasmum I did indeed read your post. The number I have provided above is the number you need to use to call us from overseas. You may firstly need to dial the exit code of the country you find yourself in whilst placing the call (these are easily found online) before dialling '+44'.
@Astrasmum I did indeed read your post. The number I have provided above is the number you need to use to call us from overseas. You may firstly need to dial the exit code of the country you find yourself in whilst placing the call (these are easily found online) before dialling '+44'.
Have sorted thing by telephone.
0345 numbers are not automatically handled overseas.. I have experienced this problem having to ring a relative in the UK to make the call. It is dependent upon the local network carrier in the country you are in.
Have spoken to a colleague of yours on the phone who investigated this & confirmed that I am correct & has since given me the correct number. If you look at other providers (& your bank cards) you will see there are almost always alternative numbers to dial from overseas.
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