Have you used Pay by Bank?

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  • RossM's Avatar
    Former Community Manager
    Hey everyone, in today’s post we are looking to discuss Pay by Bank. This feature allows you to top up your Tesco Clubcard Pay+ account directly from your bank account, even if it’s with a different bank.

    I wondered if any of our members have used this feature, if so, how did you find it? Do you use it regularly to top up your Clubcard Pay+ account?

    If any members haven’t yet used this, would you consider trying this for a top up and providing us with feedback? If so, let me know in the comments below and I’ll send you a private message 😊
  • 2 Replies

  • Hanne's Avatar
    Fresh Eyes
    We just tried this today, and with no luck i am sorry to say. It was all good until we were being directed back to tesco bank. “Sorry we couldn’t find the page” and then nothing happened.
    We tried 2 different accounts with the same result.
    i hop you can fix this
  • KellyT's Avatar
    Your Community Expert
    Hi @Hanne, can you please try re-installing the mobile app and then try the Pay by Bank option again? Alternatively, you can top up your Clubcard Pay+ account from your bank account by logging into your online banking/mobile app for your current account, and transferring the funds to your Clubcard Pay+ account number and sort code.

    Sign up for our Beta here

    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself and have fun in Off-topic too!