You can call for a full refund within 14 days of purchase as long as you haven't started your trip, made or are likely to make a claim. For single trip policies, we will only refund your premium if the period from the date we issued the policy until your sechduled return date home is greater than 28 days. If you wish to discuss your cancellation options, please call us on 0345 293 9475*.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator