When you apply for a Tesco Bank Mortgage you may have to pay a product fee depending on what product you choose. There are a number of other fees you may have to pay when you are taking out your mortgage and when your mortgage is set up. These fees can cover the costs of:
Valuing your property
Making changes to your mortgage
Additional services for your mortgage
Missing a payment.
The fees and charges noted above are set out clearly in our Tariff of Charges.
You can view our Tariff of Charges PDF.
There are also other fees, such as stamp duty and legal fees, to think about before you apply for a mortgage. For more information on fees and charges visit the "Mortgage fees and charges” section on our website.
If you have a complaint or any concerns regarding your Tesco Bank Mortgage you can contact us on: 0345 051 8446*.
We're open 8am - 9pm Monday to Friday and 9am - 4pm Saturday.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
Or you can write to us at:
Tesco Bank Mortgage Operations PO Box 353 Darlington DL1 9QR
No, you can't view your mortgage statement online, but you can view a summary of your mortgage account, including details such as your current balance, interest rates and monthly repayments. To find out more about My Account click on the 'Manage your mortgage' tab at our existing mortgage customers page. Once you are logged in, click 'View/Change Mortgage details' to view your mortgage information.
You’ll receive your mortgage statement via the post annually, on the anniversary of the mortgage funds being released.
There is no limit to the number of quotes you can get for a Tesco Bank Mortgage, or a limit to the number of Mortgage Illustrations you can request. Please be aware however that a Mortgage Illustration is only valid on the day it’s produced.
Countrywide Property Lawyers are an independent firm of conveyancers who previously provided specialist conveyancing services for us. Tesco Bank’s Conveyancing service is now provided by Legal Marketing Services (LMS) and Optima Legal Ltd.
If you are having financial difficulties or worried about falling behind with your mortgage payments, please get in touch with us as soon as possible and we'll try to help you get back on track.
You can call our UK-based team on 0345 051 8447* or minicom 0345 055 0607*. We're open 8am-9pm Monday to Friday and 9am-4pm Saturday.
You can also find more information on our website.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator
You can’t make your mortgage payments online. You need to make your monthly mortgage payments by Direct Debit, which we’ll set up for you when you apply.
You can check and make some changes to your mortgage account with online banking such as:
* Check your current interest rate or your outstanding balance * View the amount of your next payment and when it's due * Change your payment date or bank details
To find out more about managing your mortgage online, please visit our website.
Advice can help make sure the mortgage will meet your needs and be affordable.
Our qualified mortgage advisers can recommend a mortgage product that is tailored to your needs from our fixed rate product range of 2, 3 and 5 year fixed options. They will also provide you with advice on areas such as your mortgage term and repayments.
You may also choose to seek advice from a Mortgage Intermediary. You should check with your Intermediary if they are able to advise on Tesco Bank products. Mortgage Intermediaries may charge a fee for their services.
We can help you with your home insurance. To find out more about our home insurance visit our website.
You can find out information about other Tesco Bank products here.
Tesco Bank Home Insurance is arranged and administered by Tesco Bank and is underwritten by a select range of insurers.