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Where is my refund?

If you are due a refund from a retailer, the timescales involved can vary depending on the merchant bank.

This is something we have no control over and although most refunds take between 3 - 5 days, we do suggest contacting the company who are processing the refund to check their timescales.


When are the Tesco Disputes group going to sort out refunds following the collapse of the Sheerings, UK Breakaway group. Forms sent in and reminder forms s

Hi @GODDERS78, we are dealing with all disputes cases in order received rather than by retailer and will process these as quick as possible.