I have made a large clothes order on my credit card and it's likely that I will have to return some of the items. I need to pay my balance by 1st May and I doubt a refund from the clothes retailer would clear back onto the credit card by then. So what happens if the money is refunded when my balance is £0? Is there a way to get this extra money transferred to my current account (not a tesco current account)? A friend suggested just waiting until any refunds come in and then paying the balance off so I know how much I owe, but I would not want to do this after my payment due date as obviously I don't want to be charged interest. Thanks
Hi , thanks for getting in touch! If you were to receive a refund onto your card when the current balance was £0.00, then this would put your account into credit. If this happens we'd need you to give us a call to arrange for the credit balance to be returned to your current account, without incurring any charges :)
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi , thanks for getting in touch! If you were to receive a refund onto your card when the current balance was £0.00, then this would put your account into credit. If this happens we'd need you to give us a call to arrange for the credit balance to be returned to your current account, without incurring any charges :)
AshleighB
