I opened a new bank account last week and so far I've only received regular clubcard points on my debit card spending in Tesco. No extras are showing on my online clubcard statement either? Am I missing something? Other than points of course ;)
Hello Kazmarie, When you applied for your Tesco Bank current account I assume you entered your existing Clubcard number as part of the process? If not you will need to contact the Clubcard team on: 0330 123 1688 or 0800 591 688 to merge your old and new Clubcard numbers. It normally takes a couple of working days for the extra points to appear on your Clubcard statement but when you log into your account over at Tesco.com/Clubcard and view your latest statement they’ll appear as: Clubcard Debit Card - Tesco Spend. Hope that helps?
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25-09-17 18:45Verified AnswerHello Kazmarie, When you applied for your Tesco Bank current account I assume you entered your existing Clubcard number as part of the process? If not you will need to contact the Clubcard team on: 0330 123 1688 or 0800 591 688 to merge your old and new Clubcard numbers. It normally takes a couple of working days for the extra points to appear on your Clubcard statement but when you log into your account over at Tesco.com/Clubcard and view your latest statement they’ll appear as: Clubcard Debit Card - Tesco Spend. Hope that helps?
