Hi,I have opened a new current account last week, it was successful and I can see it in the online banking. However, I cannot see the full account number so cannt do any transfers yet. I still havent received the debit card, or the welcome pack, is that normal? And will I be able to see account number and do transfers only when I receive the pack and the card? Thanks
All normal and correct from my experience. You cannot do anything with the account until the debit card is activated and you cannot do this until you receive it. Our cards arrived yesterday and had taken about a week to arrive. Once activated I was able to transfer £3,000 into the accounts from Santander although they blocked the 2nd transfer until I had responded to a Santander anti-fraud text. No idea when the welcome packs may arrive but who needs them anyway.
Mod edit - We no longer offer new current accounts. If this changes, we will let our customers know via the website.
Last edited by ChristinaG; 11-01-21 at 17:37.
Reason: no longer offer current accounts
Just to correct my post... If you have received the PIN notification letter then you can activate the card before it arrives as the PIN notification letter tells you the last 4 digits of the 16 digit card number which is what you need to enter to activate the card. The full account number will then be displayed for you to make transfers to.
As a security precaution we would recommend waiting until you have the card in your possession before trying to activate it in case it doesn't reach you.
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15-02-17 13:21All normal and correct from my experience. You cannot do anything with the account until the debit card is activated and you cannot do this until you receive it. Our cards arrived yesterday and had taken about a week to arrive. Once activated I was able to transfer £3,000 into the accounts from Santander although they blocked the 2nd transfer until I had responded to a Santander anti-fraud text. No idea when the welcome packs may arrive but who needs them anyway.
NickJ