I have been trying to use the Tesco banking app for weeks with no luck on my Samsung Galaxy S21. Every time I try to open it, it crashes. I had been using online banking fine, but just tried to buy something online which was declined. I assume this was because I can't authorise any payments via the app seeing as I can't use it (or even open it). Help please!
Yes WiFi & mobile data. If you look at the reviews on the Play Store there are loads of complaints about it so it does appear to be an app problem. The complaints go back weeks so I'm not sure why it hasn't been looked in to.
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Fresh Eyes
04-04-22 11:50Hi @Joe. This does not work unfortunately, I have tried many times.
06-04-22 10:43@cherelle Can you let me know a bit more about this issue? Does the app just close or do you see any particular error message?
JoeC