Unresolved dispute form
09-11-20, 11:34 - Views: 2549
I submitted a dispute form on July 26th, and was told to wait 6 weeks. On September 17th I followed this up on this forum (under another user name, as I have since been locked out of the previous name), and was told it would be escalated and to wait another 21 days. I did this, and then submitted another query after 21 days, but with no reply. I have now had to set up a new user on the forum in order to pursue this. My question is this: Should I now take this up with the banking ombudsman, or will Tesco Bank take some action on my claim?