Not a full service bank and ripping off customers
See my previous post regarding the way Tesco Bank are falling short of being a full service bank and instead are making money out of their customers as a direct result of Tesco Bank's own failings. Here again is another example. I had a refund from Warners Leisure (who have been brilliant during the Covid crises) 12 days ago. Most banks (including Tesco previously) take 2-3 days for such payments to reach your account.Now Tesco have stopped doing this and instead, make you wait 10-14 days (as confirmed by my telephone call to them today) just like the dodgy travel companies that are hanging on to peoples money like a 'freebie' loan. In the meantime, I am now owed in excess of £3000 from Tesco which would be enough to pay off two months credit card bills (if I don't, Tesco WILL charge interest despite it being caused by THEIR delay). Tesco are a disgusting example of a bank and there are far better service providers out there. A crises such as Covid is when you find this out.