• Join Date: Mar 2020
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    Why is my credit card not appearing on my account overview?
    22-05-20 , 10:09

    When I log in to the website it shows up, but as soon as I click one my current or saving accounts, it is gone and I have to go back to.find it. Why is that?
    (And no, I don't want to use an app)
  • Join Date: Mar 2020
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    Re: Why is my credit card not appearing on my account overview?
    22-05-20 , 10:19

    Hi I'm sorry you're experiencing difficulties on the website.I think Tesco Bank would need to look at this for you. You can send them a private message, click on then 'Send a Message'. Please include your full name, date of birth & postcode. I'm sure someone will only be too happy to help.Hope you get it sorted!
  • Join Date: May 2020
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    Re: Why is my credit card not appearing on my account overview?
    22-05-20 , 10:48

    Hi , I'm sorry to hear this. Please send a private message to and we'll be happy to look into this for you.
  • Join Date: Mar 2020
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    Re: Why is my credit card not appearing on my account overview?
    22-05-20 , 19:31


    It's not a bug, it's a feature. I don't have a problem finding the statements, I just find it really awkward that they are not on my mainpage.
  • Join Date: May 2019
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    Re: Why is my credit card not appearing on my account overview?
    23-05-20 , 06:46

    Sorry to hear about that. I'll pass on your comments as customer feedback today - Kelly
  • Join Date: Mar 2020
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    Re: Why is my credit card not appearing on my account overview?
    23-05-20 , 10:38

    Hi , i absolutely agree with you on this issue, there is a clear navigation related change on the mainpage as it is set up at the moment. I have previously reported this as feedback for investigation. Best Wishes.
  • Join Date: Jun 2020
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    Re: Why is my credit card not appearing on my account overview?
    04-06-20 , 03:04

    More info regarding this in the becu
  • Join Date: May 2020
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    Re: Why is my credit card not appearing on my account overview?
    04-06-20 , 09:09

    Hi , thanks for your message. If you send a private message to Tesco-Bank we can look into this for you. Apologies for the inconvenience - John
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