• Join Date: May 2017
    Posts: 650
    Thumbs Up
    Received: 518
    Given: 342

    Messaging @Tesco-Bank
    29-01-18 , 15:51

    You will need to set up and verify a Community account first before you can send a message.
    To send a message, click on your username and from the drop down select messages.


    Name:  messagingimg1.jpg
Views: 2019
Size:  82.2 KB


    Then select ‘new message

    Name:  messagingimg2.JPG
Views: 2007
Size:  63.1 KB


    Within the ‘send to’ box, simply type Tesco-Bank


    Name:  messagingimg3.jpg
Views: 2008
Size:  87.1 KB


    In the message please briefly explain the reason for your request, and include your name, date of birth and postcode.

    We aim to respond to messages within 24 hours.
  • Join Date: Feb 2018
    Posts: 1
    Thumbs Up
    Received: 4
    Given: 0

    Re: Messaging Tesco-Bank
    12-02-18 , 15:59

    I want to access my account however the system requires to ring me but the phone numbers are wrong I don’t have Facebook or any other of the accounts so how do I contact any one with out going through a 1000 q&as
  • Join Date: Nov 2015
    Posts: 792
    Thumbs Up
    Received: 149
    Given: 60

    Re: Messaging Tesco-Bank
    12-02-18 , 17:38

    You would be best giving our Online Helpdesk a call on 0345 300 3511, as they'll be able to update your contact number which will then allow you to continue your log in. They're available 24/7 :-)
  • Join Date: Feb 2018
    Posts: 1
    Thumbs Up
    Received: 0
    Given: 0

    Re: Messaging Tesco-Bank
    26-02-18 , 08:52

    Good morning i am trying to sign into my account but my phone number has changed from the one on the account so i am unable to recieve the text code. The number on the account is **sensitive info removed**2 i need to change this to **sensitive info removed**9.
    Thanks
    A Scott
  • Join Date: Oct 2016
    Posts: 1,920
    Thumbs Up
    Received: 329
    Given: 414

    Re: Messaging Tesco-Bank
    27-02-18 , 08:59

    Hi , we're not able to update your mobile number via this channel. In order to update your mobile number when you can’t access your online banking you’ll have to speak with us. You’re able to reach us on 0345 300 4278 (24/7) who can do this for you.
  • Join Date: Apr 2018
    Posts: 1
    Thumbs Up
    Received: 0
    Given: 0

    Re: Messaging Tesco-Bank
    06-04-18 , 09:42

    When putting Tesco-Bank in the send box, I just get a message saying no users. Have tried upper and lower case but not recognised. Do you have an email that can be recognised so I can get a temporary passcode?
  • Join Date: Nov 2015
    Posts: 1,404
    Thumbs Up
    Received: 165
    Given: 67

    Re: Messaging Tesco-Bank
    07-04-18 , 08:12

    Sorry to hear that you've been having problems sending us a message . If you click on the username here this will take you to the right page and you can send a message from there.
  • Join Date: Apr 2018
    Posts: 1
    Thumbs Up
    Received: 1
    Given: 0

    Re: Messaging Tesco-Bank
    09-04-18 , 12:28

    Hi, i have forgotten my password and now it is locked, i need temporarry security code
  • Join Date: Oct 2016
    Posts: 1,920
    Thumbs Up
    Received: 329
    Given: 414

    Re: Messaging Tesco-Bank
    09-04-18 , 12:36

    Hi , We can arrange to reset your details by sending a code in the post which will allow you to continue your log in. This can take between 3-5 business days to arrive and will be valid for 30. Alternatively, you can call our Online Helpdesk on 03453003511 anytime and request your details reset by SMS, however you must be able to complete telephone security before we can arrange this. Please follow the instructions above and send a message to @Tesco-Bank with
    your full name, DOB and postcode should you like a code by post.

  • Join Date: Jun 2018
    Posts: 1
    Thumbs Up
    Received: 0
    Given: 0

    Re: Messaging Tesco-Bank
    03-06-18 , 08:15

    I am currently logged out of my tesco bank account. User name susanrutter. Please help. Unable to get through by phone.
© 2021 Tescobank.com All rights reserved
Sitemap