Hi I have recently opened a new balance transfer card account. As yet, the balance has not been transferred and the account is showing a zero balance. However, the remaining credit on the card is displayed as if the balance has been transferred. It has been about a month since the account was opened. What is going on?
Hi , I realise that you've now had the card for quite some time, but have you activated this yet? The balance transfer will not go through until the card is activated and it can take up to 3 working days from that happening for the transfer to be completed.
If you're unsure how to activate the card, you can find the instructions here. If the card has been activated and the balance transfer has still not completed, please give us a call anytime on 0345 300 4278.
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EmployeeHi , I realise that you've now had the card for quite some time, but have you activated this yet? The balance transfer will not go through until the card is activated and it can take up to 3 working days from that happening for the transfer to be completed.
AdamF
