Hello, I am trying to apply for a personal loan. i have a credit card with Tesco and each time I try to apply for the loan it says I need to update my personal details, name, email, address in my online banking. So I do this and I can't go any further - it's very frustrating. It says I can resume a saved application using the ID sent to me by email but I haven't received that. So stuck. Can someone help please?
Hello, I go through all the screens and then I am asked to update my personal detail son Tesco Online Banking - I have done this and received a text as confirmation yet I cannot get past this part of the application. Any advice welcome.
Hi @maggieyoung76, sorry to hear that. Have you tried completing the application on a different device or browser to see if this issue persists on there?
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
07-12-22 14:12Hello, I go through all the screens and then I am asked to update my personal detail son Tesco Online Banking - I have done this and received a text as confirmation yet I cannot get past this part of the application. Any advice welcome.
08-12-22 10:13Hi @maggieyoung76, sorry to hear that. Have you tried completing the application on a different device or browser to see if this issue persists on there?
AmyM