Can't login to Tesco Bank, just get an error message every time. Have tried all the usual fixes, clearing cache, history, permanently allow cookies to no avail. Even this forum searching for help doesn't work properly asking for 2, 5, 9 etc seconds between searches which I do but makes no difference, brings forth no links to answers. I don't know if this is a Tesco specific problem or because Firefox have updated their browser. I'm finding more and more companies are forcing people to stop using desktop computers and to use their mobile/tablet apps instead, I can but prefer desktop.
Does anyone know if this also affects my fingerprint access? Can't even get in on the App, it keeps asking for numbers from my passcode which it accepts but then asks for my password and when I input it, it says it is incorrect -I know it isn't.
I telephoned the bank and after waiting my turn for absolutely ages was 'told off' for asking for them to carry out my request because I was getting more interest on an 'ONLINE' account. They couldn't carry out my request either. I'm not happy with the abrupt, snotty woman who I spoke to!
Extremely stressed. I will soon need access to my funds to buy a house. Thank god that isn't today!
@donnaleejones999 Yes I'm having the same trouble but accept the explanation given by RossM. I'm sure whoever you spoke to at Tesco's was talking out of turn and would be reprimanded for being unprofessional if Tesco's find out.
@donnaleejones999 I'm sorry to hear that. Everything should be working as normal now if you can let me know if this has been resolved? @Worthit thank you :)
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Former Community Manager@Worthit Hey we are aware of this and are working to get it resolved as soon as we can :)
27-10-22 10:54@RossM Thank you, glad to hear its not just me.
RossM
