• Join Date: Jun 2021
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    Replacement credit card is hideous
    01-06-21 , 09:39

    I've just received a replacement credit card. The old card was such a great design with the strawberry graphic. At first sight I thought the replacement card was one of those free pretend cards that occasionally turn up as unsolicited marketing. But it's my new Tesco credit card. It looks like it's part of your Value Range. Did you have to spend any money on the redesign, because I think maybe you've been ripped off.

    I know it shouldn't matter but maybe you should have considered what this says about Tesco as a brand. The old card said stylish, modern, quality; this one says, cheap, shoddy, rubbish quality, styleless and depressing.
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    01-06-21 , 09:43

    Hi @ShoppingTrolleyDolly, I'm sorry to hear about that. I'll pass on your comments about the card design as feedback today.
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    02-06-21 , 14:57

    @ShoppingTrolleyDolly Hey, just out of interest. Can I ask what type of design you would like on your card? The design is to match other cards provided by Tesco (like the Clubcard), but would love to hear what you would choose as a design!

    Sign up for our Beta here

    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself and have fun in Off-topic too!


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    08-06-21 , 10:11

    I think it's a great card. For me it's used for a purpose, I get it out of my wallet, swipe or key in the number then put it away. I don't go look at my CC, I also do not sit at home looking at it. I think its a good solid colour and can carryout its purpose. What extra value does art on a card that is 99.9% placed in my wallet never comes out.
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    15-06-21 , 16:54

    Quote Originally Posted by ShoppingTrolleyDolly View Post
    ....At first sight I thought the replacement card was one of those free pretend cards that occasionally turn up as unsolicited marketing. But it's my new Tesco credit card. It looks like it's part of your Value Range. ....

    I felt the same. strawberry design was classy. Plain blue card...sigh😑
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    17-06-21 , 20:31

    Oh I love the plain blue design! I think it's very cool but I'm allergic to strawberries so maybe it would be good to have a choice (I'd actually love a Tesco Value branded card 😅). It does look quite similar to my Clubcard Pay debit card though so perhaps a different colour (maybe red) would be a compromise.
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    18-06-21 , 07:48

    Thanks for sharing your thoughts on this @chr! It's great for us to get more of an insight into all the differing opinions on the card design. We'll be sure to take this on board going forward :)​​​​​​​
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    18-06-21 , 09:22

    @nvt I once got a birthday card that was a Tesco Value Birthday Card lol!!

    ​​​​​​​have you considered Card Stickers? Another member posted that she used these on a different thread :)
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    02-08-21 , 12:02

    @ShoppingTrolleyDolly

    Totally agree just received my new credit card (just in time) and I hate the design. So much so that I Googled it to see if anybody else thought the same. Glad its just not me. Cheap, tacky and doesn't stand out in my purse like my old silver and strawberry one did, very easy to muddle up with the Clubcard. Not happy with it at all very disappointed.
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    02-08-21 , 12:23

    Hi @KJTwaitrose, I'm sorry to hear that you're not a fan of the new card design. I will pass on your comments as feedback which we always use to help improve our products. If you look at the comments above, you will see some suggestions on how to avoid confusion between your cards, such as card stickers. I hope this helps.
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