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Standard Car Insurance

Where can I find my Tesco Car Insurance proof of No Claims?

You can find proof of your No Claims in either your cancellation or lapse letter, which can be accessed via Your Insurance Account:


  • Once you've logged in to Your Insurance Account, select the relevant policy
  • Click on 'View documents' on the home page
  • You will be presented with a list of all the documents available and you just
    need to select the document you wish to view;
  • Either your renewal pack or the cancellation/lapse letter we sent you when your policy ended

Not yet registered? It only takes a few minutes to register and you can view, download and print any of your policy documents straight away.

This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.


My car insurance ends today. I need NO CLAIM BONUS document and will this document be sent by post, email or will it be available on my online account ?? Do I have to do anything to receive this document or will it be available automatically on the expiry date of Insurance ??

Hi @k1nd3rr, thanks for getting in touch. So I can check this for you, could you please DM us with your full name, DOB, postcode and policy number?

@CarlyH  Should I write this data in the post or otherwise ??

Please privately message us @Tesco-Bank, with your full name, DOB, postcode and policy number - Keigan

Who would I need to contact to receive full proof of no claims discount. I currently have 14 years NCD, but because insurance through Tesco only recognises 9 years, after being insured with you for the last 12 months I'm effectively losing 5 years NCD built up.

Hi @PHITCH, thanks for getting in touch. Please give our team a quick call on 0345 246 2895 (Mon - Fri: 9am - 6pm, Sat: 9am - 2pm), and one of my colleagues will be able to take a closer look. 

My car insurance ends year ago. Now, I would like to insure my new car again, but i can't find my Tesco no claim proof on my insurance account, I only have proofs from the other insurance company. 

In total I have 4 years no claim, but i can only proof 2 years, where I can find  my Tesco no claim proof? 

Hi @kasia1, can you please send a private message to @Tesco-Bank with your full name. DOB, postcode and policy number so we can look into this for you? - Thomas

@Tesco-Bank thank you