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Pet Insurance

Will I have to pay an excess if I make a claim?

An excess is the amount you have to pay if you make a claim on your insurance. The excess you pay will be detailed on your policy documents.


When you get a quote you can choose to increase the excess, which will help to reduce your monthly payments. You are responsible for paying the excess as detailed within your policy document. You also have to pay the first £250 of a claim for damage to property under the Third Party Liability section in respect of dogs only.


my vet has told me that when i renew my yearly insurance policy i have to pay the exsess again but it will be for the same treatment, i have extra cover, is this true

Hi sussyb24


Thanks for your message


If you are still claiming for an ongoing condition you wouldn't need to pay another excess. You would only pay a new excess in the event of a new claim being made.