You may be able to make a complaint about the sale of PPI or undisclosed high commission and/or profit share if you couldn't complain within the time limit because of exceptional circumstances. Examples of exceptional circumstances include but are not limited to:
Serious ill health
Administrative error by Tesco Bank
Posted abroad in armed forces
You should provide us with full details including dates of any exceptional circumstances you believe affected your ability to make a complaint. We may ask for evidence.