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Mobile Banking App

One of my accounts is not showing in the app. What should I do?

You can view and manage all of your Tesco Bank accounts in one place using the Mobile Banking App. In order to view the accounts they must be in your name. For Credit Cards, only primary card holders can view the account, additional card holders will not be able to add the account to their Mobile Banking App or Online Banking.

 

If you can’t see all of your accounts, log into Online Banking and on the My Overview page, scroll down to the bottom of the page until you reach the section, Can't see all of your Tesco Bank accounts?. Please click Add your other Tesco Bank accounts. It will then ask you to select the product you want to add, and on the next screen you will be asked to enter account details.

 

If you can't see all your accounts after following these steps you can call us on 0345 300 3511*.

 

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

Comments

On what page and where on that page will I find the button to ADD another Tesco savings account? I have looked but am unable to find any button that will allow me to start this process. I have had a Tesco Finance online account for years and cannot find ADD.

Hi ArcticFox,

 

 

Thank you for your post. If you currently have a savings account and you are looking to add another, this is a request that would need to be received through to our contact centres. If you call our Savings department on 0345 678 5678 my colleague can help you with this.

 

 

Kind regards,

Eileen - Customer Care