You can receive alerts when your savings account goes above or below an amount you choose. You can choose to receive these alerts by email or SMS.
We'll send you an alert if you change your contact details, if for example you've changed your address or mobile phone number. If you receive an alert and you didn't update your personal details, please call us on:
Loans customers - 0345 600 6016* (or minicom 0345 671 0675*)
Savings customers - 0345 678 5678* (or minicom 0345 671 0672*)
Our loan customer service lines are open Monday to Friday 8am - 8pm, Saturday and Sunday 9am - 5pm.
Our savings customer service lines are open Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 5pm.
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.