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Do you offer payment holidays or payment breaks once my repayments have started?

We’re doing everything we can to help and support customers who have been affected by COVID-19 (Coronavirus). Read our latest customer update for more details.

Unfortunately this is not something we offer.

If you are experiencing financial difficulties, please visit our website for more information.

More information on debt consolidation can be found here.


I am looking for a payment holiday due to the Corona Virus

Hi @Tesco202049, thank you for getting in touch. I’m really sorry to hear about what’s happened. I've shared a link below with some information and this contains a form to delay your next 2 monthly payments.

Hello, I have a loan with Tesco bank and I would like to access my account but seems like my details are not recognised, I can’t look at my account and I really need to see my balance.


Hi @Realnutter, when you are trying to register can you make sure you're entering your unique loan sort code and account number and not that of your personal bank details?


This is a common mistake which will show the message that your details aren't recognised.