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You can't collect Clubcard points on your Tesco Home Insurance Premium. Clubcard members do get a guaranteed discount on the policy, however this discount does not apply to Home Emergency cover or Family Legal Guard.
My name is Paul.
I bought a Tesco Home Insurance Policy that started on 10th February 2017. I cannot find any pokicy details on my laptop.
Would you be kind enough to send them out again please.
Hi Paul. Thank you for your message. Please give us a call on 0345 246 2904 or from a mobile 0113 820 9994. Lines are open Monday-Friday 8am-9pm and Saturday-Sunday 9am-5pm. Our agents will be able to get you some new documents issued.
I bought home insurance last week, which has not yet started. Your emails said if I supplied my clubcard details I would get 10% off, which I did, and a free £30 Tesco gift card, (with contents and buildings together,) but there is no mention of the gift card since I signed up. I have joined this community as I can see no other way of contacting you by text/email and there seems to be no contact between your insurance department and those sending out the emails, since I am still receiving emails to take out home insurance. Can you tell me if this gift card is included automatically, (since I did not go through a comparison web site, as was stated in the conditions,) or should I just cancel within the 14 day’s and start again?
Hi @jack61, thanks for getting in touch. Tesco gift cards usually take between 6-8 weeks to arrive in the post. I apologise if this wasn't communicated to you at the time. If you send us a private message, including your full name, DOB and postcode to @CET we can make sure that the gift card was applied. Please make sure you format it with additional spaces, i.e. A B 1 2 C D and 2 4 1 0 2 0 1 6, otherwise the information is removed by the system. I hope this helps.
Hi I bought a new combined home and contents insurance policy last week and entered a promotional code for 2500 bonus club card points. I still haven't seen or had any mention regarding when to expect these points. Normally I see this updated on my club card balance within a few days
Hi @Gavcwc, you should see these applied to your online Clubcard account within 6 weeks of the policy start date. I hope this clarifies things for you.
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