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late payment fee

Occasional Browser

late payment fee

Hi, I have received a late payment fee on my account, however, I was under the impression the direct debit was set up. This was my first payment however the payment was made manually that day after and then a direct debit was then confirmed and now appears to be working fine. I have never had a late payment fee and I would like to know who to speak to about getting this removed from my credit file. Kind Regards 

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Your Community Expert

Re: late payment fee

Hi there, if you message us via @CET with your full name, DOB and postcode, I can take a look into this for you - Brogan