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Re: Why do you ask me to add my accounts when I log in to Online Banking?

Window Shopper

Re: Why do you ask me to add my accounts when I log in to Online Banking?

I have three products with Tesco, my current and credit card are under one login and my savings under another. I've tried to add my savings account to the other two products, on the online banking page but it appears it will only let me add a credit card? Is there away to get my savings account on to the same login? 

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Your Community Expert

Re: Why do you ask me to add my accounts when I log in to Online Banking?

Hi @smithryan294,

 

In order to get your Savings account onto the same online log in we need to process an account merge. This is basically a way for us to store all of your accounts onto the one customer profile. If you call our Current Account department on 0345 835 3353 a member of staff can process this for you. Once this is complete you will just have the one log in for your Current Account, Credit Card and Savings account. 

 

I hope this helps.

 

Many thanks,

 

Josh - Customer Care