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Paperless

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Little helper

Paperless

Hello

 

I am trying to switch to paperless, each time I try it say's "before going paperless you need to set up your  alerts".  When I click on this link I'm told "this is a non secure form" and I go offline.

 

Please could you help to resolve this as I do not want paper statements.

 

Thank you

4 REPLIES 4
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Safe hands

Re: Paperless

Hi @SYTrueblue 

That's easily taken care of !  

Please send Tesco Bank a 'Private Message' and request to "go paperless".

1. Click on this link @Tesco-Bank  and it will take you to a page, 'About Tesco Bank'.

2. In the top right of the page click onto 'Send a Message'.

3. A new page will open up, 'Create New Message'.

4, Complete it and send your message securely.

5. Please include your full name, date of birth and postcode.
6. You will receive a reply to confirm you have gone "paperless" !
Problem Solved, Best Wishes, @CSKBrambles 
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Safe hands

Re: Paperless

Hi @SYTrueblue 

I'm sorry to hear about this, it can be quite frustrating when things don't go to plan as they should and I will certainly help you to get it resolved.
Please send Tesco Bank a 'Private Message' for someone to check this out.
Click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.

A new page will open up, 'Create New Message'.

Complete it and send your message that you want to go paperless securely.

Please include your full name, date of birth and postcode.

Caz @25H 

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Little helper

Re: Paperless

Thank you for your reply. What name do I send it to? I’ve tried putting in @Tesco-Bank but it won’t accept it?
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Safe hands

Re: Paperless

Hi @SYTrueblue
You don’t need to type @Tesco-Bank in the send to box, it is already default to that when you look just above it !
Best wishes, Chris, @CSKBrambles