To set up and/or manage your alerts, log in to Online Banking, click on your account and then select Manage account on the right hand side.
Under Your alerts on the right hand side of the screen, select Manage your alerts from the drop down menu on the right hand side of the screen, under Account Overview. If you have more than one account, choose your account from the drop-down menu, then select Manage alerts.
Paid and unpaid transaction alerts
Choose how you want to receive alerts, either by email or SMS, or if you don't want to get alerts anymore, select Off then Continue.
Paid/unpaid transaction alerts are only available for current accounts.
Arranged and unarranged overdraft alerts
We will try to send you an alert by SMS if we see that you are close to or have moved into an arranged or unarranged overdraft.
You can choose how you want to receive these alerts, either by email or SMS, or if you don’t want to get alerts anymore, select Off, then continue.
Balance alerts
Choose how you want to receive alerts, either by email or SMS and set the balance limits you want in whole pounds, for example 100, 250, then Continue.
If you don't want to get balance alerts anymore, select Off, then Continue.
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