Online banking

Online banking

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Credit Cards

How do I check the balance of my credit card?

 There are a few ways you can check your credit card balance:


  • Log in to Online Banking and your balance will be shown on the Online Banking Overview.
  • Log in to the Mobile App and your balance will be shown on the main screen. If you’ve got more than one product with Tesco Bank you might need to scroll left or right to find your credit card.
  • Phone our customer services on 0345 300 4278* (Minicom 0345 671 3511*). Select option 2 for general enquiries. You will be asked to enter your 16 digit credit card number so please have this ready. If you’ve registered for Online Banking you will also need to enter selected digits from your Security Number. Then, select option 1, and your balance will be read out to you.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.


I can't seem to make my transactions add up. I don't understand where the amount came from. I recognise the transactions but I can't get to the figure Tesco has come to, Could someone tell me the start date and end date of transactions?

Hi @welshlady, this isn't something we'd be able to confirm. However, if you call our Credit Card Team on 0345 300 4278 (24/7), they'll be happy to help.