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Apple Pay

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To add your Tesco Bank card to Apple Pay follow these simple steps:   iPhone or iPad: Open the Wallet app (in Settings on the iPad) Choose ‘Add Card’ next to Apple Pay at the top. If you’ve already got a card registered, tap the Plus icon and click ‘Next’ Scan the front of the card, or enter the 16-digit card number manually Confirm that the card is yours by entering a One Time Passcode that you’ll be sent by text, or call us to verify your details That’s it. Apple Pay is now set up and you’re ready to shop   If you’ve got an Apple Watch: Open the Apple Watch app on your iPhone Tap ‘Wallet & Apple Pay’ Under ‘Cards on your watch’, choose ‘Add Card’ Follow the steps above to scan your card and confirm your details, and you’re ready to shop   If you have a Tesco Bank credit or debit card registered with iTunes the details will be retrieved from iTunes when you first add the card, or you can choose to add a new card.   If you are adding a new Tesco Bank card, you can choose to use the camera on your iPhone or iPad to capture the details on the front of the card. Please check that the camera has captured the details exactly as they appear on your card. Alternatively, you can choose to enter your card details manually.
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Using Apple Pay is easy no matter what device you use. To pay in shops, there is no need to wake your device. Simply hold your phone near the contactless reader with your finger on touch ID.  Or double click the Home button when the phone is locked to open up your wallet and choose which card you wish to use. If you’ve added multiple cards to your Wallet, they will appear in a stack.  The one at the bottom of this stack is your default card, and it’s this one that will make the payment. When you want to change it, just tap it and drag upwards and a new card will take its place as your default card.   If you’re paying in app with your iPhone or iPad, select Apple Pay, then put your finger on Touch ID.   With the Apple Watch, double tap the side button to bring up the card logo, then hold the watch display to the contactless reader.   When your payment has been authorised there’ll be a small vibration and a beep to confirm.
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Tesco Bank credit cards with the MasterCard logo and Tesco Bank debit cards can be added to Apple Pay. These include:   Tesco Bank Clubcard Credit Card Tesco Bank World Credit Card Tesco Bank Classic Credit Card Tesco Bank Premium Credit Card Tesco Bank Visa Debit Card   Remember to check if you also have one of the following Apple devices with iOS8.3 or later:   iPhone SE, 6, 6 Plus, 6s and 6s Plus or later iPad Air 2, iPad Pro and iPad Mini 3 and 4 Apple watch paired with iphone 5, 5s, 5c or later   Apple Pay is not available on the following Tesco Bank cards:   Business Credit Card Visa Credit Card
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You're protected if your card is lost, stolen or charged incorrectly.   For Credit Cards - just contact us straight away on 0345 300 4278*,Textphone 01423 532 152 or +44 1268 508 027 if you are out of the country. We will close your card so that no further purchases can be made.   For Debit Cards - Call us straight away on 0345 835 3353* (or minicom 0345 366 6471*) to report your current account debit card lost or stolen. Lines are open 24 hours a day, seven days a week. Calls may be recorded.    Apple Pay uses a separate card number, known as a Device Primary Account Number (DPAN). So, once you have called in, we will link your replacement card to your Apple Pay DPAN. This means you will be able to continue using Apple Pay normally, even whilst you await your new physical replacement card.   Once your replacement card has arrived, there is no need to add it to Apple Pay as this will have been updated for you.   *This number may be included as part of any inclusive call minutes provided by your phone operator.
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You can verify your Tesco Bank credit or debit card by using a one-time passcode which we will send to the mobile number you have registered with us, or you can contact us on 0345 366 6643*.   If your mobile number has changed, please contact us to update your records.   Open Wallet and select the card you want to verify Enter the code you received by text and tap ‘Next’ After your card is verified, tap ‘Done’. You are now ready to use Apple Pay.   *This number may be included as part of any inclusive call minutes provided by your phone operator.
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Yes, you can. For each Apple Pay enabled device you can load up to eight cards. Devices do not share cards, so if you would like the same card on two different devices, you will need to load the card on each device separately.
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Your Apple Pay verification code will be sent to the mobile number that we have on record. If your number has changed, please contact us to update your records.   You should receive the passcode within 15 minutes. If you don’t receive this please try again, or contact us.
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If your iPhone or iPad is ever lost or stolen, you can use Find My iPhone to put your device in Lost Mode to suspend Apple Pay, or you can remove Apple Pay from your device completely. Whatever you decide to do, you’ll still be able to use your Tesco Bank credit or debit card as normal while shopping.   You can also remove your credit or debit cards from Apple Pay on iCloud.com. Just click Settings, choose your device, and remove your cards in the Apple Pay section.
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Apple Pay is locked when the device is locked. A device passcode or Touch ID is required in order to use Apple Pay. If you’re using an Apple Watch, as soon as it’s removed from your wrist, it will be locked. It can’t be unlocked without a passcode or Touch ID being entered on the paired iPhone.
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Tesco Bank does not put any limits in place outside of your agreed credit card limit. However, the majority of merchants have their card readers set up to accept contactless payments of up to £30.   Some merchants may accept Apple Pay transactions for larger amounts, and their card readers will process transactions accordingly.
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