AshleighB

What should I do if my travel money order has not arrived?
If your travel money order hasn't arrived by the expected time on your delivery date, please call us on 0345 366 0103*....
How long will my Click & Collect travel money order be held if I am delayed in collecting?
We'll keep your travel money order for four days from your collection date.

If you don't collect your order...
My travel money order was not processed. Why has money been taken out of my bank?
When you order online, your bank may reserve the funds needed to complete the transaction. These funds may be reserved for...
My travel money order has timed out on the verification screen, has it been processed?
If your order has been processed, you will receive a confirmation email within three hours.

If you don't receive...
Can I choose the currency denominations I would like in my travel money order?
No, you can't specify denominations as part of your order.

Normally you'll receive a mixture of high and low...
How much travel money can I order online?
You can order between £50 to £2,500 online.
Can I cancel my travel money order?
Click & Collect (Travel Money Bureau and Customer Service Desk collection)

Yes, you can cancel your travel...