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General InformationIf you need to change your name with us, you need to send us your request in writing. Your letter should include;
...Power of attorney (POA) is a legal document that gives someone the authority to make decisions about property and finances...A deputyship order gives you the ability to make decisions on behalf of someone who has lost the capacity to make financial...Contact the relevant department relating to the product you wish to register your Power of Attorney/Order against:
...Attorney/Deputy can usually:
We only accept the full Power of Attorney document, either the original or a fully certified document. The document must...If our customer has mental capacity, they will still be able to operate their account in the same way as they did before...
- Access the account over the phone where the attorney/deputy will be
Yes, we will still require all documents to be sent in to allow us to comply with the General Data Protection Regulation...
- Our customer will be unable to operate their account.
- Our customer will have their cards, telephone and online banking
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