What do I do if I notice a fraudulent transaction on my current account?

If you notice suspicious transactions on your current account, that neither you or your joint card holder made, you can find supporting information within our existing FAQ 'How do I query a transaction?'

Take a note of the transaction amount and date and call us as soon as possible on 0345 835 3353* (or minicom 0345 366 6471*). Lines are open 24 hours a day, seven days a week.


Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.