• Join Date: Aug 2015
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    Auto credit limit increase
    08-08-15 , 05:43

    Hi all,Myself and my partner use a tesco credit card, we were sent a letter advising our limit would be increased on 12th August, after reading around it seemed we could do this early. We rang up card services and 'what seemed to be' an in experienced girl said she would have to do another request. This baffled me but we agreed, this failed and she said she didn't know if it would affect the pre-confirmed new limit which was frustrating. Can anyone confirm if this will happen still? We have a wedding to pay for and need to know our finances. Regards,Nathan & Zoe
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    Best Answer Re: Auto credit limit increase
    08-08-15 , 14:35

    Hi Teekay,

    Thanks for your post and congratulations on your engagement.

    The offer will still be applied to your account on the 12th August as confirmed in your letter. If you called prior to that date, we would go through normal process of requesting an increase. No matter the outcome, this will not impact any offers in the process of being applied to your account.

    Kate - Customer Care
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    Re: Auto credit limit increase
    12-08-15 , 05:21

    Hi Kate,Today is the 12th and no update, will this happen today or will it raise tomorrow? Regards,Nathan & Zoe
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    Re: Auto credit limit increase
    12-08-15 , 10:06

    Hi, I'm having the same problem. My credit increase is meant to come into place today but nothing has changed.
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    Re: Auto credit limit increase
    12-08-15 , 10:18

    I have the same query too - received a letter saying it would increase from 12th but nothing has updated on my online banking...?
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    Re: Auto credit limit increase
    12-08-15 , 11:17



    Hi , & ,

    I'm sorry to hear you haven't received your Credit Limit increase as expected. We're looking into this at the moment and will get back to our customers as soon as we can.

    Many thanks,
    Eileen - Customer Care

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    Re: Auto credit limit increase
    12-08-15 , 11:55

    Good Afternoon, I recieved a letter telling me about an increase for today. As of 12:54pm there is still no increase? Kind regards, Kon.
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    Re: Auto credit limit increase
    12-08-15 , 13:05

    wrote:
    Hi , & , I'm sorry to hear you haven't received your Credit Limit increase as expected. We're looking into this at the moment and will get back to our customers as soon as we can. Many thanks,Eileen - Customer CareHi Eileen Thank you for the reply - is there any update on this?
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    Re: Auto credit limit increase
    12-08-15 , 13:15

    Hi Eileen Is there any update is on this? Thanks
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    Re: Auto credit limit increase
    12-08-15 , 14:00

    Hello,

    I have the same problem as I was sent a letter and had no increase.

    Could I please be updated as to when it will be received?

    Thanks,

    Rachel Kernighan
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