Credit Card Claim

rhydianevans1995 · 14-10-20, 10:56

Hi there,

i made a credit card claim back on 13th august and haven't heard anything since. it says on the email to wait 6 weeks then contact you if i havent heard anything, it has now been 8 weeks and I'm yet to hear anything.

please could you advise?

Kind regards,
Rhydian

**KeiganM** · 14-10-20, 11:57

Hi @rhydianevans1995 , I'm really sorry that you've not heard anything back regarding your claim. So I can take a closer look into this, could you please send a private message to @Tesco-Bank ? I'll then be able to look into this for you - Keigan

25H · 14-10-20, 12:14

Hi Rhydian, @rhydianevans1995
I'm sorry to hear this is taking longer than usual.
As Keigan has suggested please send Tesco Bank a private message so they can check your claim out and provide you with an update.
Please click on this link @Tesco-Bank then scroll down, on left hand side click 'Send Private Message'.
Complete it and send your message securely and privately.
Please include your full name, date of birth and postcode.
Warm wishes, Caroline

**KeiganM** · 14-10-20, 12:34

Thanks for confirming this @25H - Keigan

25H · 14-10-20, 14:00

You're very welcome as always Keigan, happy to help 😁

CSKBrambles · 14-10-20, 15:46

Rhydian, @rhydianevans1995
I'm sorry to hear this is taking longer than usual.
As Keigan has suggested please send Tesco Bank a private message so they can check your claim out and provide you with an update.
Please click on this link @Tesco-Bank then scroll down, on left hand side click 'Send Private Message'.
Complete it and send your message securely and privately.
Please include your full name, date of birth and postcode
Regards, Chris, @CSKBrambles

Credit Card Claim

Credit Card Claim