• Join Date: Sep 2020
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    How do I know if my travel dispute is being actioned?
    18-09-20 , 15:28

    Sent email on 14 May 2020 with completed dispute form. Sent 2 emails on 9 June both containing supporting claim documentation. Have not heard anything since then. Advice on what to do next please
    Click below to see solutions
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    Best Answer Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 15:32

    Hi there, so we can look into this, can you confirm your full name, DOB and postcode for me? - Alan
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    Best Answer Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 15:32

    Hi
    I'm sorry to hear you've not heard anything regarding your dispute.
    I suggest you send Tesco Bank a 'Private Message' to get an update to your dispute.

    Click on this link and it will take you to a page, 'About Tesco Bank'.

    Towards the top right of the page in the blue panel click onto 'Send a Message'.

    A new page will open up, 'Create New Message'.

    Complete it and send your message securely.

    Please include your full name, date of birth and postcode.

    You will get a reply after they've had chance to look into this for you.

    Warm wishes & have a lovely weekend, Caz
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    Best Answer Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 15:46

    Hi
    You should have received an automated reply to your email when your claim was submitted.
    However, given the time that has elapsed, I suggest that you send Tesco Bank a 'Private Message' to get an update on your dispute.
    Please Click on this link and it will take you to a page, 'About Tesco Bank'.
    Towards the top right of the page in the blue panel click onto 'Send a Message'.
    A new page will open up, 'Create New Message'.
    Complete it and send your message securely.
    Please include your full name, date of birth and postcode.
    You will receive a reply to your private message.
    Kind regards, Chris,
  • Join Date: Mar 2020
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    Best Answer Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 15:57

    Hi I see you've had a reply from Alan so they can look into this for you, he's requested that you confirm your full name, DOB and postcode.Please send your message by clicking onto the link I posted for you so your information is kept private.Take care, Caz
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    Best Answer Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 19:10

    Hi Alan as requested will send as a private message many thanks
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    Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 19:10

    thank you have contacted them
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    Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 19:11

    thank you
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    Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 19:17

    not sure if I said thanks before. but Thanks, have followed your advice.Cheershave a lovely weekend too
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    Re: How do I know if my travel dispute is being actioned?
    18-09-20 , 19:18

    man thanks for your help
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