• Join Date: Sep 2020
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    Best Answer Re: New Debit Card - But i am not home
    28-09-20 , 12:14

    Unfortunately I have been given no option but to use the new ugly cards with difference card numbers - urggh! Private message response: We've recently changed the CHIPs on our Current Account cards to be more in line with new industry measure so have been issuing these new cards to our customers. Please cut up your old card and use the new card we've sent you. I'm really sorry for any inconvenience caused in terms of needing to update any stored card details for online purchases. I hope this helps clarify things for you.
  • Join Date: Mar 2020
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    Best Answer Re: New Debit Card - But i am not home
    28-09-20 , 14:05

    Hi
    I'm sorry to hear you have no option but to use the new cards with different numbers.
    I suppose the only consolation is that Tesco Bank have clarified this with you.
    Please would you 'Accept as Solution' so other's can view the solution.
    Warm wishes and stay safe, Caz
  • Join Date: Mar 2020
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    Best Answer Re: New Debit Card - But i am not home
    28-09-20 , 14:16

    Hi @Iharris89
    Thanks for coming back ty let us know how you got on.
    It’s not the result that you wanted, nor what I expected !
    At least we have an answer for anyone else in your predicament.
    Please close down as resolved, albeit not entirely to your satisfaction !
    Best wishes, and thanks again.
    Chris, @ CSKBrambles
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