• Credit Card Claim

    Hi I submitted a credit card claim and received an automatic response on the 30th June.However despite several emails asking for an update I have received nothing since.Please could someone let me have an update on when I can expect the refund ? Many thanksSharon Orchard
  • Hi I submitted a credit card claim and received an automatic response on the 30th June.However despite several emails asking for an update I have received nothing since.Please could someone let me have an update on when I can expect the refund ? Many thanksSharon Orchard
  • Re: Credit Card Claim

    Hi Sharon,
    I'm sorry to hear you've not had an update since your automated response in June.
    Please send Tesco Bank a 'Private Message' so this can be checked out and an update can be provided for you.

    Click on this link and it will take you to a page, 'About Tesco Bank'.

    Towards the top right of the page in the blue panel click onto 'Send a Message'.

    A new page will open up, 'Create New Message'.

    Complete it and send your message securely.

    Please include your full name, date of birth and postcode.

    You will get a reply from one of the Tesco Team after they've had chance to look into this for you.

    Hope this helps!!!

    Warm wishes, Caz

  • Hi Sharon,
    I'm sorry to hear you've not had an update since your automated response in June.
    Please send Tesco Bank a 'Private Message' so this can be checked out and an update can be provided for you.

    Click on this link and it will take you to a page, 'About Tesco Bank'.

    Towards the top right of the page in the blue panel click onto 'Send a Message'.

    A new page will open up, 'Create New Message'.

    Complete it and send your message securely.

    Please include your full name, date of birth and postcode.

    You will get a reply from one of the Tesco Team after they've had chance to look into this for you.

    Hope this helps!!!

    Warm wishes, Caz

  • Re: Credit Card Claim

    Hi Sharon, @Shazza6666
    If you received the automated reply then your claim is being dealt with.
    However, given the time that has elapsed i would definitely chase it up.
    Your best bet is to send
    Tesco Bank a 'Private Message' and ask them to pass to the disputes team to update you. To do this simply please proceed as follows :-1. Please Click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.

    2. Towards the top right of the page in the blue panel click onto 'Send a Message'.

    3. A new page will open up, 'Create New Message'.

    4. Complete it and send your message securely.

    5. Please include your full name, date of birth and postcode.

    You will receive a reply to your private message.

    Kind Regards, Chris,

  • Hi Sharon, @Shazza6666
    If you received the automated reply then your claim is being dealt with.
    However, given the time that has elapsed i would definitely chase it up.
    Your best bet is to send
    Tesco Bank a 'Private Message' and ask them to pass to the disputes team to update you. To do this simply please proceed as follows :-1. Please Click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.

    2. Towards the top right of the page in the blue panel click onto 'Send a Message'.

    3. A new page will open up, 'Create New Message'.

    4. Complete it and send your message securely.

    5. Please include your full name, date of birth and postcode.

    You will receive a reply to your private message.

    Kind Regards, Chris,

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