25-06-20, 21:30 - Views: 769
Are any other customers having difficulty getting Tesco to fulfil their responsibilities in processing chargebacks? I requested that Tesco bank process two chargebacks eight weeks ago - the legal limit of them to process under consumer law, but they are putting many obstacles in the way to avoid processing. They are not allowing my husband, a joint card holder to raise a query, and I cannot register independently because they do not accept the same email address that we jointly share. As a customer of many years that I thought was valued I feel very let down.