• Join Date: Jun 2020
    Posts: 1
    Thumbs Up
    Received: 0
    Given: 1

    Accidental over payment on balance transfer
    04-06-20 , 09:12

    I submitted a balance transfer yesterday from MBNA to my Tesco card however I've accidentally typed in the incorrect amount meaning that there will be an overpayment of around £1,800. I've called MBNA to ask that they cancel the transfer so that I can do it again for the correct amount, however they are saying its too late to call it back. Can I claim back the overpayment in order to then pay it off the balance on the other card? Or will the payment be stopped anyway on Tesco's side? Thanks
  • Join Date: Mar 2020
    Posts: 1,700
    Thumbs Up
    Received: 1,080
    Given: 608

    Re: Accidental over payment on balance transfer
    04-06-20 , 09:30

    Hi You can send secure message from here to Tesco Bank. I'm sure someone will be only too happy to help you.Click on this link @Tesco-Bank and it will take you to a page 'About Tesco-Bank'. In the top right of the page click 'Send a message', a page opens up, 'Create New Message'. Complete it and send your message securely. Please include your full name, date of birth and postcode.Hope this helps you get it sorted!
  • Join Date: Sep 2018
    Posts: 235
    Thumbs Up
    Received: 39
    Given: 33

    Re: Accidental over payment on balance transfer
    05-06-20 , 07:37

    Hi , has this over payment put your credit card into a credit balance?
  • Join Date: Oct 2020
    Posts: 3
    Thumbs Up
    Received: 0
    Given: 2

    16-10-20 , 17:26

    Similar question - I have completed a balance transfer from Santander CC to my Tesco CC, but it did not go through in time before my Tesco cc was paid off by my current account. Therefore my Tesco CC account is about to go significantly into the positive credit. Is this allowed under money laundering rules? I don't need to pay it back into my current account as I can just spend the positive credit on my Tesco CC within the month.

    Also - how long does Tesco CC take to register a Balance transfer from a different bank?
  • Join Date: Mar 2020
    Posts: 1,111
    Thumbs Up
    Received: 445
    Given: 1,066

    16-10-20 , 17:37

    Hi @aussiedog77
    When your credit card account goes into positive credit balance you can complete a money transfer of the amount above your credit balance without penalties.
    You will initially incur a transfer fee but don’t worry as this will be refunded to you in full within 14 days.
    Hope this helps, regards , Chris, @CSKBrambles
  • Join Date: Oct 2020
    Posts: 3
    Thumbs Up
    Received: 0
    Given: 2

    16-10-20 , 18:47

    Thanks - any idea how long does Tesco CC take to register a Balance transfer from a different bank on my account?
  • Join Date: Sep 2018
    Posts: 57
    Thumbs Up
    Received: 34
    Given: 100

    17-10-20 , 09:22

    Hey @aussiedog77 , thank you for getting in touch. If you’ve completed a balance transfer from another credit card, it can take 2-3 working days for this to fully process. However, if you’re referring to a money transfer which allows you to transfer money from your credit card to your bank account, then this usually takes 1-2 working days. You can find out more about this and how to do this here - Cheryl
  • Join Date: Mar 2020
    Posts: 1,111
    Thumbs Up
    Received: 445
    Given: 1,066

    17-10-20 , 15:13

    Hey @aussiedog77 ,
    A money transfer from your credit card to your bank account usually takes 1-2 working days. You can find out more and how to do this here
    Kind regards, Chris, @CSKBrambles
© 2021 Tescobank.com All rights reserved
Sitemap