Lots of companies will have long lengthy refund processes which may deter customers from applying for money back during the covid outbreak but don't give up as even if its just a few pounds it can all count towards healthy finances. Avanti West Coast for example had to recently do a U - turn on refunding advance train tickets but make the process so complicated that many people are put off applying so if any tips/guidance are needed let me know.
Hi Yvonne82, i absolutely share your frustration with the deliberately tedious, and complicated refund processes that we are faced with. The only advice that i can offer you is to tackle each and every refund with dogged determination. When companies realize that you are not going to let go, they typically relent. There's a very true saying... "he/she who shouts loudest" Good luck with it all, i'm sure that you will get there in the end !
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19-04-20 08:41Verified AnswerHi Yvonne82, i absolutely share your frustration with the deliberately tedious, and complicated refund processes that we are faced with. The only advice that i can offer you is to tackle each and every refund with dogged determination. When companies realize that you are not going to let go, they typically relent. There's a very true saying... "he/she who shouts loudest" Good luck with it all, i'm sure that you will get there in the end !