I have paid a deposit with a cottage hire company & now want to cancel the holiday in June (due to self isolating /covid19), but they want me to pay the balance by the 11th April & say they will use my credit card details to take the money. How do I stop this payment?There are multitudes of people trying to get refunds out of this company, to no avail, so I do not want to pay hundreds of pounds with no hope of a refund!
Hi , so sorry to hear you can't go on your holiday and I hope you are all well again soon. I'm afraid there isn't really a way for us to stop this payment as you have provided them with the details they would need to debit the charges. You would be best to consult any travel insurance you may have on this occasion
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
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Former Your Community ExpertHi , so sorry to hear you can't go on your holiday and I hope you are all well again soon. I'm afraid there isn't really a way for us to stop this payment as you have provided them with the details they would need to debit the charges. You would be best to consult any travel insurance you may have on this occasion
AlexO
