• Join Date: Jul 2019
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    Quickbooks and Tesco - one-time access code
    03-07-19 , 18:10

    Hi there A recurring theme seems to be a struggle in connection between Quickbooks and Tesco Bank. At first it worked for me however I cannot access any transactions on Quickbooks from Tesco Bank over the last 2 weeks. Everytime I attempt to reconnect to Tesco through the Quickbooks app I am sent several one-time access codes in quick succession - sometimes three within the space of 2 minutes. The issue here is I don't know which access code to use - by convention I use the most recent one texted to me - however none of these work and I receive the message "That wasn't quite right. Try again. Your bank will send you a new code" (187) I've spoken to Quickbooks who say it's not a problem at their end which suggests it's an issue with Tesco. Either way I'm losing patience and will very soon leave both Tesco and Quickbooks at this rate and switch back to trusty Excel to do my accounts! Please send help. Sincerely,Frustrated self-employed
  • Join Date: May 2019
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    Re: Quickbooks and Tesco - one-time access code
    04-07-19 , 07:15

    Hi there, I'm sorry about this. So we can take a closer look into this, can you please privately message us with your full name, DOB and postcode? – Keigan
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    Re: Quickbooks and Tesco - one-time access code
    08-07-19 , 11:00

    Sorry how do I do this and can I please just speak to someone over the phone to discuss. I do not like using these methods to communicate my issues
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    Re: Quickbooks and Tesco - one-time access code
    08-07-19 , 11:04

    You can reach the Online Helpdesk anytime on 0345 300 3511 and they will be happy to help.
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    Re: Quickbooks and Tesco - one-time access code
    10-07-19 , 12:44

    This happens with me sometimes on my budgeting apps like Emma. Wait for 5 mins for the code and then get 2 or 3 together. Or they have expired. Wish they would use a better method like Monzo/Starling with a fingerprint verification or magic link.Especially when you live in an area with poor/no phone signal. UK's network is awful for gaps in network signal.
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    Re: Quickbooks and Tesco - one-time access code
    21-09-19 , 13:42

    I'm having the same trouble (3 months now), quickbook will not link to my tesco bank account and each company will not takes any responsiblity and says its a problem with the other company what a farcy. If this continues I will have to bank elsewhere.
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    Re: Quickbooks and Tesco - one-time access code
    21-09-19 , 14:29

    Hi , I'm sorry to hear about that. If you're still having trouble with this then please give our Online Helpdesk team a quick call on 0345 300 3511 (24/7), and we'll see what we can do to help - Kelly
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