I have received an email to state that my 0% balance transfer rate is coming to an end so any outstanding balance will be charged at the standard interest rate.However, I have had this credit card for a while so have transferred balances at different times using different 0% offers and have obviously been paying off the balance monthly. How can I find out how much of the outstanding balance that I have is affected by the 0% rate that is ending. I've looked at my online account and the information doesnt seem to be there and when trying to call there is a long phone wait.......surely this information must be available in my online account somewhere??
Hi , thanks for getting in touch. I'm afraid this information wouldn't be available to view via online banking. However, if you message us privately @Tesco-Bank, we'll be able to provide the expiry dates of the various balances on the account.
Last edited by ChristopherP; 06-01-21 at 12:19.
Reason: process
It’s so frustrating that you can’t see what the balances are. Every other card I have puts the individual balances for each transfer on my statement or I can view it online. It doesn’t even tell you on the letter that tells you that the 0% rate is ending….
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25-02-19 15:07Hi
03-08-22 09:00It’s so frustrating that you can’t see what the balances are. Every other card I have puts the individual balances for each transfer on my statement or I can view it online. It doesn’t even tell you on the letter that tells you that the 0% rate is ending….
KellyT
BroganM
