• Loan & Credit Card application timescales

    We always try to give an instant decision when making an application online, but sometimes it may need to be referred for further consideration.

    It is currently taking 5 - 6 days for us to let you know our decision on referrals, due to the volume of applications. We are working hard to make these decisions quicker and thank you for your patience.

    Loans
    If you've been approved immediately, we will either ask you to sign digitally or send some paperwork for you to check and sign. This will be received within 3 - 4 days of the application being made. Once received, we will use Faster Payments to send the money directly to your bank account, usually within 48 hours.

    If your application is referred, we do not send an acknowledgement. We will let you know as soon as a decision has been made or if we require any supporting information. For more information, please see our existing FAQ How long will it take to get my loan?

    Credit Cards
    If your application was approved automatically, we’ll send you a text within 2 days to let you know that we’re sending your card. If your application has been referred and we require more information, we’ll be in touch within 5 – 6 days to let you know what we need.
  • We always try to give an instant decision when making an application online, but sometimes it may need to be referred for further consideration.

    It is currently taking 5 - 6 days for us to let you know our decision on referrals, due to the volume of applications. We are working hard to make these decisions quicker and thank you for your patience.

    Loans
    If you've been approved immediately, we will either ask you to sign digitally or send some paperwork for you to check and sign. This will be received within 3 - 4 days of the application being made. Once received, we will use Faster Payments to send the money directly to your bank account, usually within 48 hours.

    If your application is referred, we do not send an acknowledgement. We will let you know as soon as a decision has been made or if we require any supporting information. For more information, please see our existing FAQ How long will it take to get my loan?

    Credit Cards
    If your application was approved automatically, we’ll send you a text within 2 days to let you know that we’re sending your card. If your application has been referred and we require more information, we’ll be in touch within 5 – 6 days to let you know what we need.
  • Re: Loan & Credit Card application timescales

    Hi my wife and I made a joint application for a loan last Saturday received paperwork 2 days later posted documents on Wednesday bearing in mind we've been approved with the loan it's now Monday and we have not received funds into account I understand coronavirus will have impact with staff but this is still very poor from Tesco
  • Hi my wife and I made a joint application for a loan last Saturday received paperwork 2 days later posted documents on Wednesday bearing in mind we've been approved with the loan it's now Monday and we have not received funds into account I understand coronavirus will have impact with staff but this is still very poor from Tesco
  • Re: Loan & Credit Card application timescales

    Hi , sorry to hear that. Can you please send over a private message to Tesco-Bank? I'll then be able to take a closer look.
  • Hi , sorry to hear that. Can you please send over a private message to Tesco-Bank? I'll then be able to take a closer look.
  • Re: Loan & Credit Card application timescales

    Hi do I private message Tesco bank
  • Hi do I private message Tesco bank
  • Re: Loan & Credit Card application timescales

    Please search for 'Tesco-Bank' under users and then click send message on the profile page.
  • Please search for 'Tesco-Bank' under users and then click send message on the profile page.
  • Re: Loan & Credit Card application timescales

    Just made an application, to just get the message that Tescobank.com is currently unavailable.We apologise for any inconvenience and thank you for your patience. Has the application gone through? Or will I need to do it all again? Dont want it to look like I've applied for 2 loans!
  • Just made an application, to just get the message that Tescobank.com is currently unavailable.We apologise for any inconvenience and thank you for your patience. Has the application gone through? Or will I need to do it all again? Dont want it to look like I've applied for 2 loans!
  • Re: Loan & Credit Card application timescales

    Hi
    I'm sorry to hear about this.
    Please send Tesco Bank a 'Private Message' for someone to check this out and see if your loan application has gone ahead. They will come back too you with an appropriate response.
    Click on this link and it will take you to a page, 'About Tesco Bank'.
    In the top right of the page click onto 'Send a Message'.
    A new page will open up, 'Create New Message'.
    Complete it and send your message securely.
    Please include your full name, date of birth and postcode.
    Hope this helps, warm wishes,
  • Hi
    I'm sorry to hear about this.
    Please send Tesco Bank a 'Private Message' for someone to check this out and see if your loan application has gone ahead. They will come back too you with an appropriate response.
    Click on this link and it will take you to a page, 'About Tesco Bank'.
    In the top right of the page click onto 'Send a Message'.
    A new page will open up, 'Create New Message'.
    Complete it and send your message securely.
    Please include your full name, date of birth and postcode.
    Hope this helps, warm wishes,
  • Re: Loan & Credit Card application timescales

    Hi , sorry to hear this! I've just replied to your private message, if you can please double check that I will be able to help with this.
  • Hi , sorry to hear this! I've just replied to your private message, if you can please double check that I will be able to help with this.
  • Re: Loan & Credit Card application timescales

    All sorted, I called customer support this morning. Thank you
  • All sorted, I called customer support this morning. Thank you
  • Re: Loan & Credit Card application timescales

    Hi I see has now replied to your private message.Please check this out so she can assist you with it.Warm wishes,
  • Hi I see has now replied to your private message.Please check this out so she can assist you with it.Warm wishes,
© 2020 Tescobank.com All rights reserved
Sitemap