I can't get through to a customer service agent when I call
So this 24/7 telephone number that has nobody to speak to 24/7 .. how am I supposed to get the answers I need .. its not manned 24/7 is it .. just automated 24/7, so what times is the number manned so that I can actually speak to somebody without having to go through every menu just to find out every menu is automated ? I want to find out what the conditions are for a money transfer. p.s. how about saying at the beginning of the automated messages that the phone lines are closed and only automated service is available at specific times, and how about having a direct option to speak to somebody.